WAITING TIME
Time talks. --Edward T. Hall
(The Silent Language)
Until the early 1300s, the length of an hour in London could
vary from 38 minutes to 82 minutes. It wasn't because they had lousy clocks in
the Middle Ages. They just had a different attitude toward the passage of that
mysterious thing called time. --Curt Suplee (1994:H1)
Never check
your watch at a party, unless it's time to go. --Véronique Vienne
(1997:156)
Chronemic
cue. The number of minutes, hours, days, or weeks
spent between a scheduled appointment and a meeting with a business associate,
medical professional, program administrator, or friend.
Usage: Waiting time varies across cultures. Appointments with
business executives or government officials in Latin America, e.g., may require
longer waiting times than are customary for U.S. workers. The different cultural
norms for time spent waiting may trigger anger
and strain rapport. (N.B.: Waiting time is usually
less with attractive, liked, and high-status individuals.)
Cultural
differences. 1. "In northern Europe, the people are exact and precise
about time, much like Americans on the East Coast. The northern Germans and
Swiss are particularly punctual" (Vargas 1986:127). 2. "In South America,
most people know no other way of living and never explain or apologize [for
being late]. To my upper Midwest sensitivity, their lack of respect for clock
time is almost unbelievable" (Vargas 1986:127).
Media. "In Italy . . . television stations make no
effort to begin their programs on the hour or half hour. One program is run
until finished, and a new one begins with no concern for clock times or
schedules" (Vargas 1986:127).
Salesmanship. "It is vitally important that you do not hesitate or
pause in your entrance" (Delmar 1984:31).
Time sense. Along with
balance, hearing, sight, smell, taste, and touch, human beings have a highly
developed sense of time. So time oriented has our species become that we define
distance in chronometric terms. By international agreement, ". . . the meter is
defined as the distance light travels in 1/299,792,458 of a second" (Itano and
Ramsey 1993:64).
RESEARCH REPORTS. As a
nonverbal sign, waiting time (in the U.S.) has eight levels of duration:
immediate, very short, short, neutral,
long, very long, terribly long, and forever
(Hall 1959).
Copyright 1999 - 2012 (David B. Givens/Center for Nonverbal Studies)